Terms of service

At True North Bespoke, we are committed to providing high-quality products and services. By using our website, purchasing our products, or engaging with our services, you agree to the terms outlined below.

Product Descriptions

We take great care to ensure that all product details, descriptions, and prices displayed on our website are accurate. However, slight variations may occur, and we cannot guarantee that all descriptions are error-free. Where applicable, if a product does not match its description, any remedies will be handled in line with our Refund Policy.

Pricing & Availability

All prices are inclusive of any applicable taxes and are correct at the time of listing. If a pricing error is discovered after you place an order, we will contact you as soon as possible. You will have the option to proceed with the order at the correct price or cancel it. If we are unable to reach you, the order will be cancelled.

Orders & Processing

We take every precaution to ensure that products are manufactured, packed, and dispatched with care. If any issue arises with your order, please contact us in line with our Refund Policy.

Shipping

Our shipping policy, including delivery timeframes and rates, is outlined in our Shipping Policy.

Refunds & Returns

For information on returns, refunds, repairs, and defective items, please refer to our Refund Policy.

Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of True North Bespoke or our content suppliers. Unauthorised use, reproduction, or distribution of this content is strictly prohibited.

Governing Law

These Terms of Service are governed by and interpreted in accordance with the laws of the United Kingdom.

Contact Us

If you have any questions or concerns, please feel free to contact us.